Gallagher Bassett Technical Services has been providing investigative services since 1996. We have an experienced team of field investigators, including specialists in construction claims and dispute resolution, field investigation for worker’s comp investigators, property claims adjusters, and insurance claims field investigators. Our expertise extends to trial prep, property claims, and desk investigations.
As experts in the industry, we consult on the most complex cases. GBTS is a trusted partner to several large General Contractors, Insurance Companies, and Legal Firms—where utilizing our services is written into their special instructions. Our training and quality assurance practices are second to none in the industry.
We provide our clients with the most comprehensive property claims services available. Our investigations are designed to effectively handle your property damage claim from incident to resolution.
Our investigative team is available 24 hours a day, seven days a week allowing us to facilitate your emergency claims situation, usually within one hour. We are on panel with most of the area’s major insurance carriers and are happy to provide specific references.
We tailor our services to fit your needs. Whether it’s a desk investigation, small property appraisal, large loss claims, trial consultation, or large loss insurance claims, GBTS delivers the results that matter most to you.
Learn how our experienced team can help you succeed!
Investigation Services Offered
Field Investigations
For worker’s comp investigators and general liability claims, our experienced field investigators conduct thorough field investigations. They gather site evidence and witness statements. Our detailed reporting undergoes rigorous quality control for accuracy.
Desktop Investigations
Our desk investigations range from locating claimants or witnesses to conducting social media investigations and full background investigations. Our social media profile tracker services help gather digital evidence to support property claims and insurance field investigations.
Construction Investigations
GBTS has a team of highly trained, experienced, and responsive construction investigators. Our focus is on the construction claims resolution process, ensuring a thorough construction accident investigation and construction claims and dispute resolution strategy.
Surveillance
GBTS combines innovative technology and aggressive field investigation techniques, producing results well above the industry’s average. We have obtained substantial videotape during the first day of surveillance in over 80% of our cases. Our social media investigations are also an essential part of claim verification.
Property Adjustment Services
Gallagher Bassett provides and manages a vast array of property adjusting services, from small property claims to large loss claims. Our focus is on resolving a property damage claim efficiently and accurately.
Trial Preparations
Our investigations are tailored to meet the demands of each case. Our claims support services now include full trial preparation and insurance claims field investigator support, from case inception through trial.
Large Loss Specialists
Every case is unique, but a property loss above $300,000 or any other type of large loss insurance claims exceeding seven figures is typically classified as a large loss claim. Having the right team on your side is key in large loss management and large loss restoration.